FAQ

At Sippette, we don’t do ordinary. We’re here to turn every pop, pour and party into a full-blown moment. Whether you’re hosting, gifting, or just vibing, we believe in one rule only: make every sip iconic. Below is everything you need to know before the party starts.

Our covers have been specifically designed and tested with the following 750ml champagne bottles:
Veueve Clicquot
G.H. Mumm
Moet & Chandon

The nature of the material we use for our covers is that it shrinks smoothly to fit, so it will work on smaller bottles, however we can't guarantee the label placement windows will work correctly.

For more tips on how to apply our covers see our HOW TO page.

We use Australia Post to ship our orders.
Orders are usually processed within 1–3 business days.

Delivery times vary depending on your location:

• 
  Metro areas: 2–5 business days
  
• 
  Regional areas: 5–10 business days
  

Once your order ships, you’ll receive a tracking link via email.

We offer flat-rate shipping Australia-wide, with free shipping on orders over $100

Shipping costs are calculated at checkout.

We start packing orders quickly, so please contact us within 12 hours of placing your order if you need to make changes. Once an order has shipped, we’re unable to make adjustments.

If your item arrives damaged or incorrect, please contact us within 7 days of receiving your order and we’ll make it right.

Yes! If you’d like to stock our products or order in bulk for events, please contact hello@sippette.com with your business details or event info.

You can reach our team anytime at hello@sippette.com or through our contact form. We aim to reply within 1–2 business days.